“The main goal of Tech Fix is to help residential and small business owners in Connecticut, but specifically on the shoreline, with all IT issues,” says Matthew. “It’s helping you work with all your devices and all of your vendors. I like to tell people I’m brand agnostic. I work with all brands, and I’m going to be your IT person to get all of these aggravations working for you and to give you a game plan.”

Matthew’s residential services involve “break-fix” work which attention to incidents and issues ranging from slow Wi-Fi to stubborn printers or broken or nonresponsive devices. For small businesses, he provides monthly services covering all IT needs, such as email, files, computer management, virus protection, phones and internet, and other consulting. The niche for Matthew’s business is serving solo entrepreneurs and small businesses with up to five employees.